Frequently Asked Questions

Everything you need to know about your Seychelles Footwear experience.

What is your return policy?

We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are unmarked and all tags are attached for a full refund.

How do I determine my correct shoe size?

Most of our styles run true to size. We provide a detailed size guide on each product page, including measurements for US, EU, and UK sizing to help you find the perfect fit.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-5 business days, and you will receive a tracking number via email.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.

Are your shoes made with sustainable materials?

We are committed to conscious fashion. Many of our collections feature responsibly sourced leathers, recycled components, and eco-friendly packaging.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.